Getting Started


SQL Schema Engine Quick Start


Starting the program for the first time


NOTE: if errors occur when trying to start the program for the first time see the section on UAC for help.


Starting the program for the first time


NOTE: All screenshots were taken from the UltraPort HL7 Listener which uses identical license activation screen flows.


When you start the program for the first time you must first agree to the EULA and activate your product. There are TWO different methods of activation.

1.Online Activation over the internet.

2.Manual Activation (no internet connection). This page deals only with Online Activation see the section on Manual Activation for information about how to activate the UltraPort HL7 Listener on computers which are not connected to the internet.


Online Activation Step 1.



Online Activation (Step 1)

Online Activation (Step 1)


In Step 1 check the box for Online Activation and then check the type of activation (IE do you own a license or are you just evaluating the product) and the click .


Important note for DEMO usersDEMO MODE



Online Activation Step 2.





In Step 2. Just enter your login credentials (ID and Password) which you created when you registered at our website to download or purchase the software. These are


Either your HermeTech Customer ID or Account number. (Note: this value is NOT case-sensitive)

Your password. (Note: this value is NOT case-sensitive)


Identifying comment about this computer. This is a short descriptive comment about the particular computer you are activating. It's used in your account to help you identify particular licenses should you need customer service or support (also referred to in other documents as the 'Your Note' field). This field is required but is completely freeform so you can enter whatever value you think is appropriate.


When Done Click the Activate Button.



I get an error when I try to activate indicating that there's a problem with the internet. I know that my computer has an internet connection, what's wrong?

Remember that just because a computer has an internet connection and you can browse to web-sites in the web-browser it DOES NOT mean that local security policies are not BLOCKING other applications (especially newly installed applications) from accessing the internet. You can try running the program as an Administrator, that will sometimes work Or the best option is to speak with the Network Administrator that services the computer/server and see what they have to say. Always remember that you can always use Manual Activation (except in the case of new DEMO installations).



See Also: Manual Activation.