Remote Services Monitor
When implementing HL7 solutions of any kind the single greatest concern is ALWAYS is it up and running?
By its very nature an HL7 solution requires that several different software systems, usually all on different computers,
and probably all from different vendors be up and running and communicating simultaneously. A seemingly
herculean task and a major reason why network administrators always look tired. At HermeTech International with our
EasyHL7 products we pride ourselves on producing HL7 solution components that are both affordable AND reliable
(that rare combination). That being said, we recognize (as you should) that there are many things that can happen
which can cause a solution to stop working. Servers go down, networks go down, databases go down, VPNs go down, hard
drives fill up or become corrupted, processors overheat, lightning strikes and etc, etc, etc!
A Solution
While we can't even pretend that we can prevent any of these things from happening,
FINALLY a practical,
affordable, reliable solution is available which can give you the edge when dealing with support issues like this. The
answer? RSM! The Remote Services Monitor (RSM) allows you to see what's going on with your
EasyHL7 Services (or ANY MS Windows Service applications) from anywhere with just an internet connection.
Use the RSM Monitor application to see an up-to-the-minute status report of your own and/or your customer's EasyHL7
services and configure RSM alerts to generate and send emails if something goes wrong so that
you can respond to small problems before they become big problems!
Want to know more?
Visit the
RSM Website or leaf through the
EasyHL7-RSM Companion documentation
